September 1, 2020
Product Update

Introducing the New and Improved Idaptive UI

Sr. Product Manager
Stas Neyman Sr. Product Manager
product announcement

CyberArk is committed to ensuring that every customer and user has a great experience using the Idaptive platform. That’s why we are dedicated to finding ways to continually improve the experience for our users with every product release. Today, we are excited to announce the upcoming launch of our brand-new Idaptive User Interface (UI) that is designed to maximize user productivity, enable intuitive platform administration, and ensure that user experience is consistent across all CyberArk products.

First, we’ve updated the look and feel of the entire platform with a new font, icons, and styles. These new styles are not only pleasing to the eye but are designed to be consistent with other CyberArk products and make it easier and more efficient to navigate the Idaptive solution. For example, the headers of each section are now easier to read, new fonts draw the eye to the data that matters most, and new button styles and colors intuitively highlight the next step a user should take to advance their workflow.

New Idaptive UI - with new stying and fonts
New Idaptive UI - with new stying and fonts

New Navigation Menu

Next, we’ve streamlined the Admin and User Portal navigation menus by standardizing the navigation location, adding the portal switcher toggle icon at the top, and the online help shortcut at the bottom of the menu. In the classic UI, some of these functions were not placed in consistent locations or were hidden in sub-menus. For example, the User Portal navigation menu was at the top of the screen while the Admin Portal menu was on the left. In addition, the option to toggle between Admin, User, and Analytics portals was hidden in one of the drop-down menus. We found through user research that most of the users with admin privileges preferred to standardize the navigation menu location across all portals, and some found the location of help options and portal switch toggle confusing. So we placed them prominently on the left side of the screen. This is one example of a principle you’ll see applied throughout the new UI – simplifying the experience and navigation for every user.

New Idaptive UI - navigation menu, online help, and portal switcher
       New Idaptive UI - navigation menu, online help, and portal switcher

All of these enhancements will be available in the 20.4 Idaptive product release, scheduled for the end of September. Existing customers, as well as new customers, will land in the new user interface by default upon logging in after the product update. We’ll continue to make additional UI enhancements to the Idaptive product in the upcoming releases.

As always, we’re eager to hear what you think. If you have feedback on these enhancements or ideas for additional enhancements you’d like to see, please submit them on our Tech Community page.

Thank you,

The CyberArk Idaptive Team